Pacstar presents TS + Citrix Troubleshooting links

Connectivity

General info

• 186572 - Terminal Server Walkthrough: Startup, Connection, and Application
• 186566 - Connection Configuration in Terminal Server
• 885187 - Remote Desktop Protocol settings in Windows Server 2003 and in Windows XP
• 895105 - FIX: A Windows CE .NET 4.2-based device cannot authenticate on a wireless network
• 312102 - HOW TO: Connect a Handheld PC to a Terminal Services Server
• 314537 - HOW TO: Use a Handheld PC or a Pocket PC as a Mobile Terminal

Network issues

• 274805 - "Terminal Server Has Ended the Connection" error message
• 186645 - Troubleshooting RDP Client Connection Problems
• 187628 - Using Telnet to Test Port 3389 Functionality
• 314825 - How to Troubleshoot Black Hole Router Issues
• 555038 - How to enable Windows 98/ME/NT clients to logon to Windows 2003 based Domains

• 187623 - How to Change Terminal Server's Listening Port
• 304304 - Configuring the Remote Desktop Client to Connect to a Specific Port
• 326945 - How to Change the Listening Port in the Windows Terminal Server Web Client
• 154596 - How To Configure RPC Dynamic Port Allocation to Work with Firewall
• 886209 - Users cannot connect to remote desktops by using the Windows Small Business Server 2003 Remote Web Workplace
• 275210 - How to Allow Access to Terminal Services on ISA from the External Interface
• 294720 - How to Server Publish a Terminal Server with ISA While also Running Terminal Services on the ISA Server

• How to make your intermittent or flaky terminal services connection a little more stable
• 323258 - Description of the Automatic Reconnection Feature in Windows Server 2003 and Windows XP SP1
• Automatically Connecting the User to their Disconnected Session
• 898060 - Network connectivity between clients and servers may not work after the installation of security update MS05-019 or Windows Server 2003 Service Pack 1
• 813130 - A Computer May Lose Network Connectivity Under High Stress - pre-SP5 hotfix
• 272142 - Users Are Automatically Logged Off When Attempting to Log on to Terminal Services
• 216783 - Unable to Completely Disconnect a Terminal Server Connection

Logon problems - permission related

• 186604 - Terminal Server Client Error 193
• 246109 - Error Messages Generated When Logging on with Terminal Services Client
• 289289 - Remote desktop connection "The local policy of this system does not permit you to logon interactively" - 2003 + XP
• 815266 - "Your Interactive Logon Privilege Has Been Disabled" Error When You Try to Log on to a Terminal Server - 2003
• "You do not have access to logon to this session" - RDP to 2003, with Citrix PS3 installed
• CTX104106 - Connection Error : The desktop you are trying to open is currently available only to administrators - 2003 + PS3
• CTX543560 - Connecting to a MetaFrame XP Server Shows a Popup Window Indicating initializing. The Window Then Disappears. - Citrix XP + PS3

Rdp protocol problems

• 258021 - Event ID 52 When You Start Terminal Services
• 328002 - You Cannot Connect to Terminal Services from a Web Page
• 323597 - Windows XP Clients Cannot Connect to a Windows 2000 Terminal Services Server
• 270588 - Remote Desktop Protocol Clients Cannot Connect to Terminal Services Server
• 312030 - Cannot Connect to a Windows 2000-Based Computer with Terminal Services Installed and RDP Listener Is "Down"
• 329896 - Error Message: Because of a Security Error, the Client Could Not Connect to the Terminal Server
• 323497 - Error Message: The RDP Protocol Component "DATA ENCRYPTION" Detected an Error... - after SRP1
• 824683 - FIX: A Terminal Server Client Session Quits Unexpectedly Because of a Protocol Error - on CE .NET 4.1
• 290706 - Cannot Automatically Log on Remotely to Terminal Server with Long User Name or Password
• 329155 - "The Server May Be Too Busy" Error Message If Terminal Services Installed in Remote Administration Mode - on SBS2000

Citrix specific issues

• CTX104998 - Configuring Microsoft ISA Server to Allow Outbound ICA Connections
• 329700 - Event ID 1004 and "Network or Dialup Problems Are Preventing Communications with Citrix Server" Error Message When Clients Try to Connect to Terminal Server
• CTX952065 - Tips and Techniques for Using the ICA Async Transport to Connect to a Citrix Server
• CTX104106 - Connection Error : The desktop you are trying to open is currently available only to administrators - 2003 + PS3
• CTX708444 - Configuring TCP KeepAlive Values to Improve WAN links and ICA KeepAlives to place ICA Session in a Disconnected State
• CTX159159 - Troubleshooting and Explaining Session Sharing

Misc. issues

• 828664 - An access violation error occurs if your Terminal Services information is corrupted - W2K preSP5, XP preSP2, 2003 hotfix
• 829485 - You Experience Performance and Logon Problems When You Use Terminal Services - W2K preSP5 hotfix
• 311804 - Computer Hangs When You Log On to a Terminal Services Session (client) or STOP error C000021A at console
• 232476 - Terminal Server Client Connections and Logon Limited by MaxWorkItem and MaxMpxCt Values

• 838462 - Terminal Services clients may continue to receive a third-party GINA window after it is disabled - fixed in SP1
• 814066 - Cannot Send Recognized Input from Tablet PC to Windows 2000 with Remote Desktop - fixed in SP4
• 555061 - Unable To Reconnect To Terminal Server In Application Mode - Windows Mobile 2003 for Pocket PC
• 242051 - RDP Client Can Lose Connection to Terminal Server If Terminal Server Initiates a RAS Session to a Remote Server
• 315870 - Current Client Mappings Are Lost After You Attach a File System Filter
• 886212 - You are unexpectedly logged off when you try to connect to a computer that is running Windows Server 2003 or Windows XP
• 888820 - "The system cannot find the file specified" error message when you try to connect to a Terminal Server that is located on a Small Business Server 2000 domain
• 830581 - How to limit the number of connections on a terminal server that runs Windows Server 2003
• 237282 - Limiting a User's Concurrent Connections in Windows 2000 and Windows NT 4.0